The workplace is the most age-diverse it has ever been. For first time, there are five generations working together – the Silent Generation, Baby Boomers, Gen X, Millennials and Gen Z – and they all bring distinct generational traits, values, and perspectives to the insurance industry. Leaders are in a unique but challenging position to harness the best from each group, while making sure their teams collaborates harmoniously.
For Elissa Doroff (pictured), head of claims Americas at Mosaic Insurance, this age diversity is something to celebrate. “I think insurance was always thought of as kind of boring, not exciting and somewhat limiting as a career,” she reflected.
“Over the last 10 to 12 years, higher educational institutions are providing a way to focus on insurance and risk management as a career, and it’s changed the outlook dramatically. There so many more younger individuals that see insurance as a promising and fulfilling career.”
Doroff reflected on the lessons her generation learned while navigating the insurance landscape, ahead of a panel on the multigenerational workforce at the Women in Insurance event in New York.
“If you talk to anybody within my generation, a lot of us might say we fell into insurance. It wasn’t where I intended to start my career. I went to law school, then I did tax and estate planning, and found that was not fulfilling for me at all,” shared Doroff.